Can CA Service Desk Manager (CA SDM) 14.1 integrate with vRealize 6 from VMware?

Article Id: 39809
Status: Published
Updated On: 14-02-2018 07:54
Legacy Id: TEC1121654
Products:
SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager
Issue/Introduction:

Question

Can CA Service Desk Manager (CA SDM) 14.1 integrate with vRealize 6 from VMware?

 

Answer

vRealize 6 compatibility has not been tested/certified to be used with CA SDM 14.1

 

Additional Information

SDM 14.1 Supportability Matrix

Environment:

Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component: