Can CA Service Desk Manager (CA SDM) 14.1 integrate with vRealize 6 from VMware?

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• KNOWLEDGE TOOLS
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Question

Can CA Service Desk Manager (CA SDM) 14.1 integrate with vRealize 6 from VMware?

 

Answer

vRealize 6 compatibility has not been tested/certified to be used with CA SDM 14.1

 

Additional Information

SDM 14.1 Supportability Matrix

Environment

Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component: