Aria Automation external actions embedded on Custom Forms are not executing consistently.
search cancel

Aria Automation external actions embedded on Custom Forms are not executing consistently.

book

Article ID: 398073

calendar_today

Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

After upgrading the Aria Automation environment from version 8.16 to 8.18.1 Patch 1, you might be experiencing inconsistent behavior with embedded actions in custom forms. Specifically:

- Embedded actions are not running consistently or are failing to run altogether.
- Forms are not dynamically updating, causing issues with request submissions.

This issue is impacting the functionality of custom forms, preventing users from submitting requests properly.

Environment

Aria Automation 8.18.1 Patch1. 

Cause

Let's have a custom form that has a page with vRO action for the visibility constraint. If this action has an input that is bound to another field from the form and this field is not valid, then there will be an error in the console log and as a result the action will not be executed.

Resolution

Versions with the problem:
8.18.1 Patch 1

Fix versions:
8.18.1 Patch 2

Additional Information

Workaround:
Most of the time the field is not valid because it is required and is not filled. So, to resolve the issue, you can do these steps on the invalid field:
 1. remove the required constraint 
 2. add an external validation(vRO action that will validate on submit that this field is filled proparly)
 3. (optional) if you still want to have the red dot that makes the field required, you can import a css file in the designer that contains this:
  #<put_field_id> label::after {
    content: "*";
    font-size: 1.1em; 
    color: red;
    margin-left: 6px;
  }