ConnectALL automation with FlatFile Adapter wont unlock itself after encountering an error with sync
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ConnectALL automation with FlatFile Adapter wont unlock itself after encountering an error with sync

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Article ID: 398061

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Updated On:

Products

ConnectAll SaaS ConnectAll On-Prem ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Create an Automation with Flat File Adapter and Clarity(Risks)
  2. Setup Field Mapping and make sure automations syncs records successfully
  3. Update the csv file to error out sync and run the automation.

 

Actual Results: 
You will notice once there is an error in automation, the automation stayed in locked state

 

Expected Results: 
Automation should unlock if it is failing to read records due to bad data. User need not to unlock it manually.

Environment

3.8.0

Cause

DE170628

Resolution

DE170628 is fixed in 3.9 and ported back to 3.8.2