Forbidden - You don't have permission to access /users/admin/glance/.../main.html on this server.

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Article ID: 39806

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

Problem:
Try to generate a AAG report on eHealth web page receive the message:

Forbidden
You don't have permission to access /users/admin/glance/.../main.html on this server.

Environment:  

6.3

Cause: 

Support characters Content

Resolution:

On eHealth web page Administration click on Site Configuration

Changed the "Support Western European special characters" from No to Yes and save

Environment

Release: LHDEVC99000-6.3-eHealth-Live Health Upgrade Elements
Component: