Forbidden - You don't have permission to access /users/admin/glance/.../main.html on this server.

Article Id: 39806

Status: Published

Updated On: 14-02-2018 07:46

Legacy Id: TEC1553002

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

Problem:
Try to generate a AAG report on eHealth web page receive the message:

Forbidden
You don't have permission to access /users/admin/glance/.../main.html on this server.

Environment:

6.3

Cause:

Support characters Content

Resolution:

On eHealth web page Administration click on Site Configuration

Changed the "Support Western European special characters" from No to Yes and save

Environment:

Release: LHDEVC99000-6.3-eHealth-Live Health Upgrade Elements
Component: