VM Boot Failure Resulting in IP Allocation Issue

Products

• VMware Cloud Director

Issue/Introduction

• During deployment of CBAM related VNFs, timeouts are observed between nodes in CBAM logs.
• Affected VMs do not have IP addresses assigned in vCenter.
• VM Tools is not running.

Environment

• VMware Cloud Director
• Nokia CBAM

Cause

• CBAM deployed virtual machines fail to boot into their operating system, and are instead booting into a GRUB loader.
• This prevents VMware Tools from starting, which is required for IP address allocation.

Resolution

• Validate the CBAM VMs in vCenter to confirm if they are booting into their OS.
• Engage with Nokia to investigate the OS disk health and boot process.
• Ensure the latest CBAM image is used and verified for compatibility with VCD.