Preinstall drivers using Windows deployment tools
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Preinstall drivers using Windows deployment tools

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Article ID: 397913

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Updated On:

Products

Deployment Solution IT Management Suite

Issue/Introduction

During 'Deploy Image' task, DeployAnywhere copies critical (by default - all drivers) to '<drive>\Drivers\Symantec\Retarget' and attempts to preinstall them.

It was discovered that the DA process sometimes fails to create/update services needed for the drivers.

Driver installation issues can result in boot failures after imaging.

Environment

DS 8.8
ITMS 8.8

Cause

Prior to Deployment Solution (DS) 8.8, preinstallation was only performed if drivers were already present (and installed) in <windows disk>:\Windows\Inf\. 

It was determined that running DISM against Drivers\Symantec\Retarget may improve driver installation in some cases.

Example:

Dism /Image:<drive> /Add-Driver /Driver:<drive>\Drivers\Symantec\Retarget /Recurse

Resolution

A new change has been introduced with our ITMS 8.8 release that should help with this request: 'Preinstall drivers using Windows deployment tools' option.

"This new option in the "DeployAnywhere" section of the "Deploy Image" task allows you to install boot critical drivers such as storage controllers before booting to Windows to complete the system configuration."

Online topic has been updated (Available starting from ITMS 8.8 release):

Deploying a Windows Image