PAM - Errors after update to 4.4 CP04
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PAM - Errors after update to 4.4 CP04

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Article ID: 397898

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

After updating Process Automation from version 4.4 CP03 to version CP04, PAM is not starting and I get the following error in the server.log:
 
ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("parallel-extension-add") failed - address: ([]): java.lang.RuntimeException: WFLYCTL0079: Failed initializing module com.pam.dr.tracker
...
Caused by: java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/broadcom/pam/PAMIPv6Utils
...
Caused by: java.lang.NoClassDefFoundError: com/broadcom/pam/PAMIPv6Utils
...
Caused by: java.lang.ClassNotFoundException: com.broadcom.pam.PAMIPv6Utils from [Module "com.pam.fips" version 04.4_CP04.140CP04 from local module loader @6dfc19b1 (finder: local module finder @11634fa (roots: D:\CA\PAM\wildfly\standalone\..\modules,D:\CA\PAM\wildfly\standalone\..\modules\system\layers\base))]
...
FATAL [org.jboss.as.server] (Controller Boot Thread) WFLYSRV0056: Server boot has failed in an unrecoverable manner; exiting. See previous messages for details.

Environment

CA Process Automation 4.4 CP4

Cause

Missing %JAVA_HOME% environment variable.

Resolution

  1. Ensure "Oracle/AdoptOpen JDK11" is installed.
  2. Set the system variable "%JAVA_HOME%" to the install location of "Oracle/AdoptOpen JDK11"
  3. Install "CA Process Automation 4.4 CP4" again.