After the Replicator failed, the administrator tried reinstalling it but could not complete the network configuration on the device.

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• Unable to ping the appliance.
• The correct hostname was not displayed.
• Unable to open the vSphere Replication Appliance management interface page.

Environment

vSphere Live Recovery (all versions)

Resolution

1) SSH into the vsphere replication appliance and verify the hostname. If hostname is a not fully qualified domain name, then:

2) Set hostname using netmgr hostname --set --name <hostname>

3)  cat /etc/systemd/network/10-eth0.network

Ensure that the file is correctly configured and includes the necessary network settings in the following format:

[Match]

Name=eth0

[Network]

Gateway=Gateway_Address

Address=IP_Address/Subnet

DNS=IP_Address1 IP_Address2

4 ) Take backup of the configuration file /etc/systemd/network/10-eth0.network

5 ) Using a text editor, open network configuration: vi /etc/systemd/network/10-eth0.network

• Update the correct DNS details
• Save the file and exit 

6 ) Restart hbrsrv and hms services :

• systemctl restart hbrsrv
• sytemctl restart hms

Please refer to the document for photon network manager commands Photon Network Manager Commands to update Hostname/IP Address/DNS in SRM & vSphere replication