HBA is not showing up in ESXi

Products

• VMware vSphere ESXi

Issue/Introduction

• HBA stops reporting even after a reboot
• Unable to see the Hardware in the vCenter Host or ESXi ui Hardware configuration

Environment

VMWare vSphere ESXi

Cause

Hardware Failure

• Using Host ssh command line:
  

  #  /usr/lib/vmware/vmkmgmt_keyval/vmkmgmt_keyval -d
  Dumping all key-value instance names:
  Key Value Instance:  vmnic1/QLogic
  Key Value Instance:  vmnic0/QLogic
  Key Value Instance:  MOD_PARM/qlogic
  #  /usr/lib/vmware/vmkmgmt_keyval/vmkmgmt_keyval -l -i vmhba64/q
  logic
  Failed to read key-value instance 'vmhba64/qlogic'

• May see events in the VMkernel.log:

  YYYY-MM-DDTHH:MM:SS.sssZ Wa(180) vmkwarning: cpu106:2098070)WARNING: ScsiScan: 1245: The physical media represented by path vmhba0:C0:T2:L0 has changed. Found path UID naa.XXXXXXXXXXXXXXX. This is a critical error.
  YYYY-MM-DDTHH:MM:SS.sssZ In(182) vmkernel: cpu106:2098070)ScsiPath: 7982: DeletePath : adapter=vmhba0, channel=0, target=2, lun=0
  YYYY-MM-DDTHH:MM:SS.sssZ In(182) vmkernel: cpu106:2098070)NMP: nmp_UnregisterDeviceEvents:2396: Failed to unregister events 0x180 from device "naa.XXXXXXXXXXXXXXX.". Not found
  YYYY-MM-DDTHH:MM:SS.sssZ In(182) vmkernel: cpu106:2098070)ScsiDevice: 5295: Unregistered device 'naa.XXXXXXXXXXXXXXX.2' [0x430bc082a0c0]
  YYYY-MM-DDTHH:MM:SS.sssZ In(182) vmkernel: cpu106:2098070)PsaStorEvents: 700: Event Subsystem: Device Events, Destroyed!

Resolution

Outside of the ESXi scope.
Contact your hardware vendor to have this investigated or replaced.