When attempting to initialize XPSConfig, the following error is thrown:
(ERROR) : [sm-xpsxps-06810] Failed to initialize event handler library "<SiteMinder_Policy_Server_root>/lib/libEventIntroscopeprovider.so"
CA SiteMinder all supported environments with CA Wily installed for the specified releases on Unix or Linux
There are several potential causes for this error:
Here are some resolution steps for the possible causes outlined before:
1. Please verify that the shared memory segment has been created
2. Please check the byte size of libIntroscopeNativeDataAPI.so OR IntroscopeNativeDataAPI.dll file is present in the <Wily SMM install Root>/SiteminderManagerAgent is same as in the policy and webagent directories located in: <SiteMinder_Policy_Server_root>/lib and <Web_Agent_root>/bin
3. Add either libEventIntroscopeprovider.so OR EventIntroscopeprovider.dll to the event handlers list defined in the policy server console
4. Source the following environmental scripts:
5. Make sure the following information is contained in the WebAgent.conf file:
6. Delete the Shared Segment: