vSphere Kubernetes Kubectl vSphere Login to Supervisor Cluster Context and any TKG Service Cluster Context Failing with "Failed to get available workloads: bad gateway"

Products

• VMware vSphere Kubernetes Service

Issue/Introduction

Any kubectl vsphere login attempts fail, regardless of the context specified and the user logging in.

• Supervisor Cluster Context:
  

  • kubectl vsphere login --vsphere-username <SSO@username> --server=<Workload Management Supervisor Control Plane Node IP Address>

• TKG Service Cluster Context:

  • kubectl vsphere login --server <Workload Management Supervisor Control Plane Node IP Address> --vsphere-username <SSO@username> --tanzu-kubernetes-cluster-namespace <namespace> --tanzu-kubernetes-cluster-name <clusterName>

    time="YYYY-MM-DDTHH:MM:SS-00:00" level=fatal msg="Failed to get available workloads, response from the server was invalid."

The workload management section in vCenter GUI shows as not configured

• 

Environment

vSphere with Tanzu 7.0

Cause

The WCP service is not running

root@<vcenter> # service-control --status
Running:
 applmgmt lookupsvc lwsmd observability observability-vapi pschealth vlcm vmafdd vmcad vmdird vmonapi vm                                                    ware-analytics vmware-certificateauthority vmware-certificatemanagement vmware-cis-license vmware-conten                                                    t-library vmware-eam vmware-envoy vmware-hvc vmware-infraprofile vmware-perfcharts vmware-pod vmware-pos                                                    tgres-archiver vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-stsd vmware-topologysv                                                    c vmware-trustmanagement vmware-updatemgr vmware-vapi-endpoint vmware-vdtc vmware-vmon vmware-vpostgres                                                     vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-ui vstats vtsdb
Stopped:
 vmcam vmware-imagebuilder vmware-netdumper vmware-rbd-watchdog vmware-vcha wcp

Resolution

Start the WCP service in vCenter

root@<vcenter> # service-control --start wcp