Page redirecting to wrong timeout page
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Page redirecting to wrong timeout page

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Article ID: 397709

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

  • Clarity idle timeout setting is set to 60 minutes
  • After this time, the application reroutes to an incorrect timeout page
  • Say, if the user was on a Modern UX page, and after the timeout tries to reload it, redirection happens to a Classic UI page
  • SSO authentication is in use, with Azure

Resolution

'Relay State' set to Modern UX in the Azure app for Clarity.