Guest OS Customization fails to customize Centos Stream 10 and RHEL 10.x in VMware Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

• Guest OS Customization fails to customize Centos Stream 10 and RHEL 10.x in VMware Cloud Director (VCD).
• When powering on the VM forcing the guest customization no error is seen in VCD and the task complete successfully.
• In /var/log/vmware-imc/toolsDeployPkg.txt on the Guest OS the below error is reported:
  
  DATE TIME DEBUG: opening file for writing (/etc/sysconfig/network-scripts/ifcfg-eth0).
DATE TIME ERROR: Fatal error occurred during customization !! Customization halted.
DATE TIME ERROR: Error : No such file or directory:Error writing data to file (/etc/sysconfig/network-scripts/ifcfg-eth0). No such file or directory at /var/run/.vmware-imgcust-dYgea8Y/scripts/Utils.pm line 655.

• The folder /etc/sysconfig/network-scripts/ does not exist on the Guest OS.

• Guest OS customization succeeded when directly perfumed from vSphere 8.0U3b.

Environment

VMware Cloud Director 10.6.1

Cause

NetworkManager doesn't support ifcfg-rh profile since RHEL10.0, therefore /etc/sysconfig/network-scripts path is removed. This leads to guest customization fails to locate this path and ends with error.

Resolution

This is a known issue and currently there is no resolution.

Workaround:

Update virtual machine or template to create the path "/etc/sysconfig/network-scripts" before customizing it.

e.g. "sudo mkdir -p /etc/sysconfig/network-scripts"

Additional Information

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