I'm receiving an error in the GUI: The ':' character, hexadecimal value 0x3A cannot be included in a name. Line 1, position 17.

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Article ID: 39766

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Updated On:

Products

OBLICORE GUARANTEE

Issue/Introduction

Issue: 

In several places in the GUI, such as trying to register a new metric, I receive an internal error:

The ':' character, hexadecimal value 0x3A cannot be included in a name. Line 1, position 17.

Environment:  

BSI 8.3 or earlier with IE11

Cause: 

This error is caused by trying to use IE11 with BSI 8.3 or earlier. BSI 8.3.5 is the first version of the software to officially support IE11 and contains updates which avoid this problem and others.

Resolution/Workaround:

1. Upgrade to BSI 8.3.5. This is the preferred solution as it will allow you to use IE11

2. Alternatively, you could temporarily use an earlier version of IE with 8.3 or earlier versions of BSI.

 

Environment

Release: GATBIL05900-8.3-Business Service Insight-Business Intelligence Layer-(RDL)
Component: