Data Center Security (DCS) agents fail to connect with newly deployed DCS Management Server
Article ID: 397659
Updated On:
Products
Issue/Introduction
The customer installed a new DCS Management Server and attempted to register DCS agents.
All DCS agents failed to register with the new DCS Management Server
The following error is present after enabling sisipsconfig -trace command and executing sisipsconfig -t
Informational text :
error setting certificate file: C:\Program Files (x86)\Symantec\Data Center Security Server\Agent\IPS\certs\keystore
Informational text :
Closing connection 1
Could not connect to server: CURLE_SSL_CACERT_BADFILE
Cause
In the customer agent certificate, an extra empty line was discovered above -----END CERTIFICATE-----
Resolution
New server-cert.ssl and agent-cert.ssl certificates have to be generated.
Please contact Technical Support and request assistance in the creation of the new DCS 6.10 certificates.
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