Alarm "Edge VM present in NSX inventory not present in vCenter" and "EAM Status Down"
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Alarm "Edge VM present in NSX inventory not present in vCenter" and "EAM Status Down"

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Article ID: 397623

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Updated On:

Products

VMware NSX

Issue/Introduction

Alarms from NSX UI:

  • EAM Status Down
  • Edge VM present in NSX inventory not present in vCenter

syslog of NSX Manager:

  • "Error connecting EAM on compute manager <Computer Manager ID>. Error https://sdkTunnel:8089/sdk/vimService invocation failed with "java.net.UnknownHostException: <FQDN of vCenter>" 

 

Environment

NSX-T Datacenter

Cause

NSX Managers are unable to resolve FQDN of vCenter as DNS servers changed

Resolution

Reconfigure DNS server on NSX Managers:

get name-servers

set name-server <new dns servers>

del name-server <old dns servers>

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