The latest available VMware Tools version is not available in vSphere under the Cluster > Updates > Hosts > Image > Image > EDIT > Components > Show details > ADD COMPONENTS page

Products

• VMware vCenter Server

Issue/Introduction

A new version of VMware Tools has been announced.

The new version cannot be found in the environment.

When looking for the new version in vSphere under the Cluster > Updates > Hosts > Image > Image > EDIT > Components > Show details > ADD COMPONENTS page - it can not be seen.

Environment

vSphere 7.x

vSphere 8.x

Cause

The new version of VMware Tools has not been uploaded to Lifecycle Manager on vSphere.

Resolution

Upload the latest version of VMware Tools Offline VIB Bundle to Lifecycle Manager on vSphere.

The latest version of the VMware Tools Offline VIB Bundle can be downloaded from https://support.broadcom.com

Once downloaded, upload it to Lifecycle Manager on vSphere as follows - 

• Log into vSphere
• Open the hamburger menu and select Lifecycle Manager
• From the ACTIONS drop down menu select Import Updates
• Here you can upload the ZIP you downloaded

The latest version will then be available under ADD COMPONENTS

Additional Information

As an example - this is the link to the 12.5.2 version - 

https://support.broadcom.com/group/ecx/productfiles?subFamily=VMware%20Tools&displayGroup=VMware%20Tools%2012.x&release=12.5.2&os=&servicePk=&language=EN&freeDownloads=true 

 

Note - for this version, when trying to select it under ADD COMPONENTS you will see two version available - 

• 12.5.2 - for 7.x and 8.x
• 12.5.2-6.X - for 6.x (i.e. 6.5 and 6.7)