Missing hyperlinks to device since upgrading to PM 23.3.8

Products

• Network Observability
• CA Performance Management

Issue/Introduction

Since upgrading DX NetOps PM from version 23.3.12 to 24.3.8, users are no longer able to open devices via the search function. Specifically, when searching by interface or hostname, the results no longer contain hyperlinks to the devices. This behavior is confirmed by using a proxy for a user account. Interestingly, the functionality still works as an administrator, but it appears to be broken for all users who do not have admin rights.

This problem is also visible in Inventory → Devices. The devices' name do not have hyperlinks.

Environment

DX NetOps Performance Management 24.3.8 and 24.3.9

Resolution

This issue will be fixed in the upcoming DX NetOps Performance Management 24.3.10.

The current workaround is:

Give the following role rights to the Role that services these users:

Drill into Data Sources

Additional Information

 (Rally Defect DE170393)