VNA Viptela 20.12 'Method Not Allowed' error
Article ID: 397311
Updated On:
Products
Issue/Introduction
all VNA engine logs show this error repeated :
2025-05-12 11:12:03,527 ERROR (EE-ManagedThreadFactory-default-Thread-7) Viptela_<ID>=Notification Poll [OC_SCRIPTING] ViptelaHttpBase 293 Failed to receive response for https://<HOST>:8443/logout, status code = 405, reason phrase = Method Not Allowed, body = <html><head><title>Error</title></head><body>Method Not Allowed</body></html> ...
2025-05-12 11:12:03,529 INFO (EE-ManagedThreadFactory-default-Thread-7) Viptela_<ID>=Notification Poll [OC_CORE] EngineThreadManager$EngineActionTask 212 Executor for Viptela_<ID> : Notification Poll, taskID=Notification_Poll_1746898396242 finished
Environment
Any supported VNA release
check VNA Release Notes for Viptela 20.12 support
Cause
logout method changed in the 20.12 to POST:
ref:
20.11: https://developer.cisco.com/docs/sdwan/20-11/authentication/#how-to-authenticate
20.12: https://developer.cisco.com/docs/sdwan/20-12/authentication/#how-to-authenticate
Resolution
Use supported Viptela release.
Additional Information
Apart from the error seen there should be limited impact.
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