License Not Displayed in Aria Suite Lifecycle

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Licenses are not appearing in the Select License dropdown within Aria Suite Lifecycle while attempting to assign them to a deployed Aria Products.

Environment

• VMware Aria Suite Lifecycle 8.x

• Aria Operations 8.x

• Aria Operations for Logs 8.x

• Aria Automation 8.18

Resolution

 

Follow the following steps to address this issue:

• Manually assign the license using the product UI:

  • Add License to Aria Operations

  • Assign License to Aria Operations for Logs

• Then, perform an Inventory Sync from Aria Suite Lifecycle to sync the changes

• For Aria Automation follow below steps to update the license manually:
  • To resolve the issue manually update the Aria Automation/Orchestrator license using vracli commands.
  • Take appropriate snapshots before applying the below steps. 

• • SSH to the Aria Automation/Orchestrator appliance primary node and run the following commands
    1. Retrieve the current expired license

       vracli license

    2. Remove the Expired / Faulty License

       vracli license remove License_Key

    3. Add new valid License

       vracli license add License_Key

  • Trigger an Inventory Sync of the Aria Automation/Orchestrator environment in Aria Suite Lifecycle

 

Optional: Apply the latest Product Support Pack or Patch to Aria Suite Lifecycle to resolve any potential UI or licensing-related issues

Additional Information

• Manual assignment of licenses in the product UI followed by an Inventory Sync reflects the updated license status in Aria Suite Lifecycle
• If license keys are not available, please consult our Global Customer Assistance.