Can't Assign Action Items to A Created Resource Attribute
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Can't Assign Action Items to A Created Resource Attribute

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Article ID: 397072

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS Clarity FedRAMP

Issue/Introduction

Within an Action Item, we are attempting to assign the action item to a specific "Resource Attribute" that was created. The attribute is a lookup, and references the out of the box lookup "Active and Locked Resources". It doesn't display in the list of available Resource Attributes though.

Environment

Clarity - Any

Resolution

The documentation for Action Items states the following:

Recipients: 
Select resource attributes from the Resource Attribute drop-down. The Resource Attribute MVL list includes all Target Object attributes associated to a lookup using the Resource object in its lookup. 

The reason why the specific lookup isn't working is that the lookup isn't associated to any object:

In order for a resource attribute to be selectable, the lookup it uses must have an Object associated to it of either "Resource" or "User".