When running ESXi host image Compliance check recieve the error "Error: com.vmware.vapi.std.errors.internal_server_error Messages: com.vmware.esx.task.create.error<Failed to create task. Please retry later.>

Products

• VMware vSphere ESXi
• VMware vCenter Server

Issue/Introduction

Lifecycle Manager fails to create compliance check task on host.

On Esxi host : /var/run/log/settingsd.log
YYYY-MM-DDTHH:MM:SS In(14) settingsd[####]: info [ConfigStore:92efddf700] [InitTask]: Creating task: ####-####-####-####
YYYY-MM-DDTHH:MM:SS Er(11) settingsd[####]: [/var/vmware/lifecycle/task-status.json.db]: Failed to execute
YYYY-MM-DDTHH:MM:SS Er(11) settingsd[####]:       INSERT INTO tasks (task_id, operation, create_time, last_modified_time)
YYYY-MM-DDTHH:MM:SS Er(11) settingsd[####]:          VALUES (?, ?, ?, ?);
YYYY-MM-DDTHH:MM:SS Er(11) settingsd[####]:     -- (###/###) database disk image is malformed

Cause

Host-level task execution failed due to corruption in the /var/vmware/lifecycle/task-status.json.db file.

Resolution

If you encounter this issue, contact Broadcom Support