vcf 5.2.1 Preparation for VMware Aria Suite Lifecycle deployment has failed
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vcf 5.2.1 Preparation for VMware Aria Suite Lifecycle deployment has failed

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Article ID: 396979

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

When trying to deploy VMware Aria Suite Lifecycle in VCF it fails instantly on the validation. 

In the sddc manager UI you will see the following error: 

Issue: Aria Suite LIfecycle Deployment failure
Preparation step for VMware Aria Suite Lifecycle Deployment Parameters Validation
Cause: POST request failed with: {"errorCode":"VCF_ERROR_INTERNAL_SERVER_ERROR","arguments":[],"message":"A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.","causes":[{"type":"com.vmware.cloud.foundation.rest.commonsvcs.runtime.ApiException","message":"java.net.SocketTimeoutException: timeout"},{"type":"java.net.SocketTimeoutException","message":"timeout"},{"type":"java.net.SocketException","message":"Socket closed"}],"referenceToken":"AAAAA"}
ErrorError
Message: Preparation for VMware Aria Suite Lifecycle deployment has failed
Remediation Message:

Environment

VCF 5.2.1

Cause

large uptime on the Sddc Manager Services 

Resolution

  1. Restart the Sddc Manager Services.
      • command: /opt/vmware/vcf/operationsmanager/scripts/cli/sddcmanager_restart_services.sh
  2. Retry VMware Aria Suite Lifecycle deployment