Unable to SSH into Aria Suite Lifecycle Manager with root it says "Access Denied"

Products

• VMware Aria Suite

Issue/Introduction

Unable to log in to the VMware Aria Suite Lifecycle Manager via SSH using the root account. The system returned an "Access Denied" error, preventing administrative access through the command line interface.

Environment

VMware Aria Suite Lifecycle Manager 8.x

Cause

Root password may have expired, been changed, or become corrupted. 

Resolution

Reset the root password by following the official Broadcom Knowledge Base article:

🔗 Resetting the root password in VMware Aria Suite Lifecycle

Additional Information

Ensure the new root password is securely stored and complies with your organization’s password policy.

Consider configuring alternate administrative access (e.g., non-root sudo-enabled users) to prevent future lockouts.