Cdinstall or cdinstall.bat is failing with error "The system cannot find the path specified"

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

When running cdinstall.bat to install the master/local agent or a remote agent in a Windows server, the below error is seen:

"The system cannot find the path specified."

Environment

Applications Manager 9.x

Cause

The installation is unable to find a compatible version of Java or Java or it's environment is not configured properly.

Resolution

For the Applications Manager version that you are installing, ensure that a compatible version of Java is installed and configured correctly.

For the java configuration:

1. The %JAVA_HOME% environment variable should be set to Java's home directory. This is the directory that contain the "bin" directory.
2. The %PATH% environment variable should include %JAVA_HOME%\bin in its list of path values. If multiple versions of Java is installed, the first path on the list will take priority.
3. Open a command prompt window and run a "java -version" and "where java" commands and the result should be your Java version and path.
4. Rerun cdinstall.bat