Aria Automation deployment through VCF aware Aria Suite Lifecycle fails with "Error Code: LCMVRAVACONFIG590054"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Deployment of Aria Automation in VCF Aware environment fails in LCM with the request error:

• Error Code: LCMVRAVACONFIG590054
  VMware Aria Automation endpoint operation failed. Check endpoint credentials are correct and retry.
  
  com.vmware.vrealize.lcm.drivers.vra80.exception.VraInvalidEndpointCredentialsException: Invalid credentials for sddc endpoint. Failed to validate credentials. Error: Failed to authenticate, please check your credentials or if the host is reachable    at com.vmware.vrealize.lcm.drivers.vra80.helpers.util.VraVaEndpointRestUtil.addCloudAccountEndpoint(VraVaEndpointRestUtil.java:110)    at com.vmware.vrealize.lcm.plugin.core.vra80.task.VraAddSDDCManagerTask.execute(VraAddSDDCManagerTask.java:67)    at com.vmware.vrealize.lcm.platform.automata.service.Task.retry(Task.java:158)    at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:60)    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)    at java.base/java.lang.Thread.run(Unknown Source)

Environment

• Aria Automation 8.x
• Aria Suite Lifecycle 8.x
• VMware Cloud Foundation 4.5.x

Cause

• Networking issue in for the SDDC Manager, particularly with DNS failing to complete both a Forward and Reverse DNS Lookup, returning one unique results for each command.

Resolution

• Perform a Forward and Reverse DNS Lookup for the SDDC Manager:

  • Forward DNS Lookup:

    • nslookup sddc.manager.fqdn.here

    • Replace sddc.manager.fqdn.here with the real FQDN for the SDDC Manager.

  • Reverse DNS Lookup:

    • nslookup 0.0.0.0
      

    • Replace 0.0.0.0 with the real IP address for the SDDC Manager.
      
      

• Both of these calls should produce one result only.

 

• If the FQDN does not resolve any IP Addresses or resolves to multiple addresses and conversely, if the IP address provided does not resolve to any hostnames or resolves to multiple hostnames then you must resolve this within your internal networking. (Please see examples in "Additional Information" below).

 

• Once this issue with DNS resolving to zero or many addresses as outlined below in the examples in "Additional Information" are resolved then you can retry the installation and it should proceed successfully.

 

• If you are still unable to deploy Aria Automation in a VCF Aware environment, please contact BroadcomTechnical Support and raise a Support Ticket.

Additional Information

Example #1

• Example where we resolve multiple IP Addresses from Hostname:

  • nslookup fqdn1.vcloud.local
    Server:      0.0.0.0
    Address:     0.0.0.0
    
    Name:        fqdn1.vcloud.local
    Address:     0.0.0.1
    
    Name:        fqdn1.vcloud.local
    Address:     0.0.0.2

 

Example #2

• Example where we resolve multiple Hostnames from IP Address:

• • nslookup 0.0.0.1
    
    Server:        0.0.0.1
    Address:       0.0.0.1
    
    1.0.0.0.in-addr.arpa        name = fqdn1.vcloud.local
    1.0.0.0.in-addr.arpa        name = fqdn2.vcloud.local