Unable to add new ProxySG to Management Center - "An unexpected server error occurred"

Products

• Management Center - VA
• Management Center

Issue/Introduction

When adding new ISG-Proxy (Edge SWG) to the Management Center following error occurs:

 "An unexpected server error occurred"

Environment

• Management Center

Cause

Incorrect type of device - "Integrated Secure Gateway" -  is being added.

Resolution

When adding Edge SWG(ProxySG) device regardless of type(Virtual or Physical) or hypervisor(SSP/ISG, VMware, KVM, Hyper-V or Cloud platforms) following device type should be selected:

• "ProxySG"
  
  

More details: Add a Device to MC

Additional Information

"Integrated Secure Gateway" should be used when adding Broadcom ISG(SSP) Hypervisor:

• About Integrated Secure Gateway