Site Recovery Reporting Wrong Quantity of Protected VM's to vCenter Licensing

Products

• VMware Live Recovery

Issue/Introduction

An administrator while checking vSphere-> Administrator--> License--> Select SRM -->Assets-->Solutions the license usage capacity shows more than the actual VM license usage and throws error "The license capacity is insufficient."

Environment

VMware Site Recovery Manager 8.X
VMware Site Recovery Manager 9.X

Resolution

To remediate the issue, please follow the below steps :

Step 1 : Remove the SRM license from protected and recovery vCenter.

Step 2 : Performed re-configure operation of both the SRM appliance.

Step 3 : Assign the SRM license in both protected and recovery vCenter.

Step 4 : Perform reconnect operation