Cloud Gateway pod restarting frequently

Products

• DX Application Performance Management

Issue/Introduction

A cloud gateway pods is restarting frequently

Please see below snippet from the pod describe output:

Containers:
  apmservices-cloudgw-002:
    Container ID:   cri-o://752342bcbfe3db79f39c1ef3ab334923777082fcdfe614490ce8368d61fd4fe5
    Image:          image-registry.openshift-image-registry.svc:5000/dxi-prd/apmservices-cloudgw:24.1.0.13-linux-amd64
    Image ID:       image-registry.openshift-image-registry.svc:5000/dxi-prd/apmservices-cloudgw@sha256:75b364aa279568bd1396ca70225a8b6e2ef1757794105855133bdea1da86443d
    Ports:          8010/TCP, 7010/TCP, 9009/TCP, 5003/TCP
    Host Ports:     0/TCP, 0/TCP, 0/TCP, 0/TCP
    State:          Running
      Started:      Tue, 08 Apr 2025 10:04:52 -0400
    Last State:     Terminated
      Reason:       Error
      Exit Code:    98
      Started:      Tue, 08 Apr 2025 06:19:03 -0400
      Finished:     Tue, 08 Apr 2025 10:04:51 -0400
    Ready:          True
    Restart Count:  18

-------------------------------------------

Events:
  Type     Reason     Age                  From     Message
  ----     ------     ----                 ----     -------
  Normal   Pulled     60m (x18 over 16d)   kubelet  Container image "image-registry.openshift-image-registry.svc:5000/dxi-prd/apmservices-cloudgw:24.1.0.13-linux-amd64" already present on machine
  Normal   Created    60m (x18 over 16d)   kubelet  Created container apmservices-cloudgw-002
  Normal   Started    60m (x18 over 16d)   kubelet  Started container apmservices-cloudgw-002
  Warning  Unhealthy  58m (x196 over 16d)  kubelet  Readiness probe failed: Get "http://172.20.7.42:8010/manage/health": dial tcp 172.20.7.42:8010: connect: connection refused

Resolution

Fix will be in 25.1 which is tentatively scheduled for middle to end of June.