Events and subscriptions that run longer than 30 minutes can cause requests to fail

Products

• VMware Aria Suite

Issue/Introduction

When performing any actions that include subscription workflows that last longer than 30 minutes may cause the action to fail.

Example error string:

SubscriberID: vro-gateway-########, RunnableID: ######-#####-####-####-########## and SubscriptionID: sub_########## failed with the following error: No reply from blocking subscription Check vRA Machine Expiration(id=sub_##########)

Environment

VMware Aria Automation 8.x

Cause

Default timeout for workflows in projects are 30 minutes unless modified in Project Settings.

Resolution

1. Modify your Request Timeout value in the Infrastructure > Administration > Projects > <your project>.
2. Under the Provisioning tab you will find a section called Request Timeout.
3. Modify to an appropriate timeout that will allow your workflows to complete. 

Example with a 2 hour timeout: