WP shows U00011018... status for inactive FT... after JOBF Manual update
Article ID: 396692
Updated On:
Products
Issue/Introduction
After a Filetransfer that was cancelled or had its status manually updated, the WP logs continually show the following error once every minute or two even though the JOBF has ended:
12 - 20250422/122126.588 - U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
12 - 20250422/122226.615 - U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
10 - 20250422/122326.615 - U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
03 - 20250422/122426.628 - U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
14 - 20250422/122526.649 - U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
The FT involves a UNIX agent on a 21.0 release prior to 21.0.13. If the JOBF was in a workflow, it will still show as green/active in the jobplan.
Cause
This is caused by a defect on the UNIX agent that was fixed with the 21.0.13 UNIX agent
Resolution
This is caused by a defect with the UNIX agent where the agent did not delete an internal (ftx) entry and keeps reporting a status to the WPs for the inactive file transfer.
To resolve this, upgrade the UNIX agent to 21.0.13 or higher.
As a workaround, a restart of the agent that shows up in the message:
U00011018 Host: 'AGENT_NAME' is reporting status for inactive FT: '0005822598'.
should resolve the issue. In some cases, multiple restarts of the agent may be required.
Feedback
