Files left behind after uninstalling DLP on Windows
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Files left behind after uninstalling DLP on Windows

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Article ID: 396608

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Updated On:

Products

Data Loss Prevention Core Package

Issue/Introduction

After uninstallation the current or a previous version of DLP files are left behind. 

Cause

When installing and uninstalling MSIexec, MSIexec 'remembers' the files that it creates. Any files that were created outside of this process may be left behind. This might include backups of existing files, custom certificate files, or files otherwise touched by a user outside of the workings of DLP. 

 

Resolution

Verify the uninstallation was otherwise complete(such as services removed).

Ensure you have no need for the remaining files such as for reinstallation. 

You can safely then, manually delete the remaining files. 

 

Additional Information