VIP Enterprise Gateway User store binding credential issue

Products

• VIP Service

Issue/Introduction

In the VIP Enterprise gateway(EG) , When updating the User Store binding account credentials in the console, the changes are not retained. After saving the connection details, the binding credentials revert to their original values instead of reflecting the updated information.

Environment

VIP Enterprise Gateway

Resolution

The User Store binding credentials update is not retained if the test connection is not successful because of either the Binding account is not correct or the password is not right, if the binding credentials are correct, any changes done prior will be reflected when the connection details are saved.