Issue with .docx export on custom Jaspersoft Report

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

• A custom Jaspersoft Report is created via the Jaspersoft Studio
• It has a header (frame) that has text defined within it
• This gets rendered correctly in a web browser
• When the report is exported to .docx format, this header is lost.

Resolution

• Remove and re-add the header.