Upgrade to 16.2.3 stuck at a specific step

Products

• Clarity PPM On Premise

Issue/Introduction

• Upgrade from 16.2.1 to 16.2.3 is being attempted
• The upgrade script appears to be stuck at the following step:
  Process - post-upgrade: POSTUPGRADE_COST_PLAN_DETAILS_COMPARE_HASH.xml

Resolution

• Check for activity in the DB
• Wait for the script to either fail or complete.