Endpoint Protection client corrupted after system reboot
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Endpoint Protection client corrupted after system reboot

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Article ID: 396489

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Updated On:

Products

Endpoint Protection

Issue/Introduction

  • Symantec Endpoint Protection (SEP) client is installed successfully, however after a system reboot it could not be open.
  • Additionally, when opening File Explorer, an error message appears stating that the signature cannot be verified. SEP icon is not displayed in the Windows taskbar.
  • When attempting to launch SEP from All Programs, the following error appears: "WSCSAvNotifierRes.dll not found.

Cause

A faulty driver caused the signature failure.

Resolution

Symantec is aware of this issue and will release a fix in SEP version 14.4. For a workaround contact support.

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