Endpoint Protection client corrupted after system reboot

Products

• Endpoint Protection

Issue/Introduction

• Symantec Endpoint Protection (SEP) client is installed successfully, however after a system reboot it could not be open.
• Additionally, when opening File Explorer, an error message appears stating that the signature cannot be verified. SEP icon is not displayed in the Windows taskbar.
• When attempting to launch SEP from All Programs, the following error appears: "WSCSAvNotifierRes.dll not found.

Cause

A faulty driver caused the signature failure.

Resolution

This issue is fixed in SEP version 14.4.

Contact technical support for a potential workaround on older versions.

Additional Information

New fixes and component versions in Symantec Endpoint Protection 14.4