Unable to create site pair for VR appliance

Products

• VMware Live Recovery

Issue/Introduction

Symptom:

• Error is seen while trying to pair the VR appliances "Unable to connect to Lookup Service at https://<Remote_vCenter_FQDN>:443/lookupservice/sdk. Reason: https://<Remote_vCenter_FQDN>:443/lookupservice/sdk invocation failed with "java.net.NoRouteToHostException: No route to host (Host unreachable)".

  Using vCenter FQDN




  Note: The same error is seen when using vCenter IP.



Environment

VMware Live Site Recovery 8.x

VMware Live Site Recovery 9.x

Cause

• Local VR appliance should have accessibility to local vcenter and remote vcenter through port 443. To check port requirements for vSphere replication, follow - Port numbers that must be open for vSphere Replication 8.x
  
  
• SSH to local VR appliance and try to access local vCenter and remote vCenter through port 443.
  
  root [ /home/admin ]# curl -v telnet://<Remote_vCenter_IP>:443
Trying <Remote_vCenter_IP>:443 ...
* connect to <Remote_vCenter_IP> port 443 failed: No route to host
* Failed to connect to <Remote vCenter IP> port 443 after 3048 ms: Couldn't connect to server
* Closing connection 0
curl: (7) Failed to connect to <Remote_vCenter_IP> port 443 after 3048 ms: Couldn't connect to server

Resolution

• Reach out to your internal networking team to open port 443.