Large Other Works / Project Investments hanging in XOG

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When importing a large investment with 30K+ resources on it, the XOG is hanging indefinitely and does not complete

Environment

Any Supported Clarity Releases

Cause

Too many resource record nodes 

Resolution

• The amount of records for <Resources> is too large and this causes the XOG to run too slow
• Split the XOG import into batches of 1000 and you should be able to import all the files with all the resources in timely manner