After license is expired, the size of conduit logs are increased very quickly.

Products

• Messaging Gateway

Issue/Introduction

The conduit logs are filled up with logs like this:

2022-06-03T00:00:00-07:00 (ERROR:124691.199194752): [10234] No valid licenses were found for this product. Please contact your Symantec Salesperson or Reseller, or visit http://www.symantecstore.com/renew.

The above log is written frequently, sometime over 200 for 1 second. As a result, the size of the conduit log gets very large, e.g. over 1 GB.

Environment

SMG 10.7.5

Resolution

The problem is fixed in 10.8.0.

From 10.8.0, the license error log is written every 1 minute.