Code | Summary | Description | KB(s) written for this specific error |
| 1008 | {0} is down | {0} process went down before it had fully started. | RequestProcessor Status fails to start with event code 1008 |
| 1213 | {0} messages timed out in Detection recently | {0} messages timed out in Detection in the last {1} minutes. Enable Detection execution trace logs for details. | Event code 1213 "Messages timed out in detection" |
| 1214 | Detected regular expression rules with invalid patterns | Policy set contains regular expression rule(s) with invalid patterns. See FileReader%.log for details | DLP 15.8 Event Code 1214 appears |
| 1216 | The Execution Matrix has reached the memory limit of {0} MBs | or the Endpoint Server didn't have enough memory to handle it. The Execution Matrix has reached the set memory limit or the Endpoint Server didn't have enough memory to handle and ship it. Legacy Agents will not receive new policies until they get upgraded or the policy set is simplified. | About policy distribution to agents prior to 16.0+ agent deployment |
| 1302 | File Reader failed to start | Error starting File Reader. {0} No incidents will be detected. | Event Code 1302 - Error starting File Reader. Failed to create server socket on address:port - 0.0.0.0:1344. No incidents will be detected. |
| 1409 | Icap secure keystore certificate about to expire soon | This shows that a certificate in the keystore is about to expire | Console showing "Error code 1409: Icap secure keystore certificate about to expire soon" |
| 1801 | Incident persister failed to process incident | Incident Persister failed to process incident | Dealing with corrupt incidents. |
| 1802 | Corrupt incident received | A corrupted incident was received, and renamed to {0} | Error 1802: Corrupted incident received" under Recent Events |
| 1803 | Policy misconfigured | Policy "{0}" has no associated severity. | Event Code 1803 Policy has no associated severity Dealing with corrupt incidents. |
| 1806 | Response rule processing failed to start | Response rule processing failed to start: {0}. | Enforce error code 1806 - Response rule processing failed to start: initialization failed. |
| 1807 | Response rule command runtime execution failed | More detail as to the cause should be provided in the error | Enforce Server displays error "1807 - Response rule command runtime execution failed from error: Error executing command: notify" Response rule processing failed |
| 1818 | Incident is oversized | has been persisted with a limited number of components and/or violations Incident is oversized has been partially persisted with messageID {0} Incident File Name {1} | Enforce Shows System Event Code 1818 - "Incident is oversized" |
| 1821 | Failure to process an incident received from the cloud gateway. | Unexpected error occurred while processing incident received from cloud gateway. | Code 1821 Failure to process an incident received from the cloud gateway Unexpected Error Processing Incident |
| 2115 | Custom attribute lookup failed | Failed to instantiate lookup plug-in {0}. It was unloaded. Error message: {1} | Error: "2115 - Custom attribute lookup failed" in DLP Detector Detail |
| 2301 | Tablespace is almost full | Oracle tablespace {0} is over {1}% full. | Oracle tablespace (LOB_TABLESPACE, USERS, etc.) for DLP is full, almost full, or critically full |
| 2317 | Failed to send incident email notification | Email notification was not sent for Incident "{0}" and Policy "{1}". {2} | DLP Event Code 2317 - Failed to send incident email notification with no recipients defined |
| 2318 | Incident deletion flagging process started. | Incident deletion flagging process started. | Troubleshooting automatic incident deletion flagging |
| 2319 | Incident deletion flagging process ended. | Incident deletion flagging process ended. | |
| 2405 | Unable to run scheduled report | The scheduled report {0} owned by {1} encountered an error: {2}. | Scheduled report fails to send |
| 2500 | Unexpected Error Processing Message | Message chain #{0} encountered an unexpected error processing a message. See the log file for details. | Network Monitors are generating Event code 2500 |
| 2600 | Communication error | Unexpected error occurred while sending {1} updates to {0}.{2}\nPlease look at the detection server controller logs for more information. | Error: "Shipment task has exceeded maximum idle time of 540,000 milliseconds" with Communication error, Code: 2600 |
| 2705 | Configuration file {0} delivery complete | Successfully transferred the config file {0} to the detection server. | New Cloud Detection or Cloud Email server added to DLP is not detecting any data uploads or accepting emails |
| 2715 | Cloud Service is not available because of an account issue | Error {0}. Cloud Service is not available because of an account issue. Contact Symantec Support (https://support.symantec.com/en_US/contact-support.html). | You are seeing a FAIL_BINDING_ERROR on your Enforce Server after Cloud Services enrollment
Error code 2715: "Cloud Service is not available because of an account issue" in the Symantec DLP cloud server |
| 2716 | Cloud detector disconnected | Cloud detector disconnected. See the Cloud Service for Email Implementation Guide at http://www.symantec.com/docs/DOC9008 for details {0}. | Error: "2716 Cloud detector disconnected" periodically in DLP Enforce |
| 2905 | Exact data profile creation failed | Data file for exact data profile "{0}" was not created. Please look in the enforce server logs for more information. | Event Code 2905 is being observed in the Enforce console |
| 2927 | User Group "{0}" synchronization failed | The following User Group directories have been removed/renamed in the Directory Server and could not be synchronized:{1}\n\nPlease update the "{2}" User Group page to reflect such changes. | Event Code 2905 is being observed in the Enforce console |
| 2928 | One or more EDM profiles are out of date and must be reindexed | Check the "Manage > Data Profiles > Exact Data" page for more details. The following EDM profiles are out of date: {0}. | |
| 3000 | {0} | {1} Document profile wasn''t created. | Scheduled Indexing of a Network Share fails with Event Code 3000 |
| 3007 | Failed to remove orphaned file | {0} | Event Code 3007 - Failed to remove orphaned file in DLP |
| 3100 | Invalid Attributes detected with Script Lookup Plugin | Invalid or unsafe Attributes passed from Standard In were removed during script execution. Review the logs for more details. | Warning: The attributes below were stripped from the script arg list as they contain characters that are not permitted |
| 3707 | Scan failed: Remediation detection catalog could not be updated | Remediation detection catalog update timed out after {0} milliseconds for target {1}. | DLP Discover scan failed with code 3707 |
| 3901 | System events have been suppressed. | System event throttle limit exceeded. {0} events have been suppressed. Internal error code = {1}. | Error: "3901, System Events have been suppressed" in DLP Endpoint Prevent |
| 4052 | Agent event batch persist error | Event data for {0} agent(s) could not be persisted. Please look at the detection server controller logs for more information. | Event Code 4052: "Event data for agent(s) could not be persisted" in DLP |
| 4053 | Agent Time Update Failed | Agent Time Update Failed | Warning code 4053 'Agent Time Update Failed' found in Enforce Server events |
| 4200 | Cloud Service enrollment: successfully received client certificate from Managed PKI Service | Cloud Service enrollment: successfully received client certificate from Managed PKI Service. | DLP cloud detector in "Disconnected" status [Landing Page for enrollment errors]
Unable to write key store file "enforce_keystore.jks" when registering new Cloud Detection Server |
| 4201 | Cloud Service enrollment: error requesting client certificate from Managed PKI Service | Error: {0} - {1}. This may be due either to an invalid enrollment bundle or a misconfiguration in the connection between the Enforce Server and a proxy. If you are not using a proxy please request a new bundle. | DLP cloud detector in "Disconnected" status [Landing Page for enrollment errors]
DLP Cloud Service enrollment: error requesting client certificate from Symantec Managed PKI Service
Error during enrollment "trustAnchors parameter must be non-empty"
Cloud detector showing “disconnected” after bundle upload to Enforce |
| 4202 | Cloud Service Renewal enrollment: error requesting client certificate from Managed PKI Service | Error: {0} - {1}. This may be due either to an invalid enrollment bundle or a misconfiguration in the connection between the Enforce Server and a proxy. If you are not using a proxy please request a new bundle. | MPKI certificate errors in Servers and Detectors Overview for the Enforce Server |
| 4205 | Managed PKI Service certificate expires in {0} days | Managed PKI Service certificate expires in {0} days. | MPKI certificate errors in Servers and Detectors Overview for the Enforce Server |
| 4206 | Managed PKI Service certificate has expired | Managed PKI Service certificate has expired. | You are seeing the error: "Managed PKI Service certificate has expired" in DLP |
| 4803 | OCR request was not successful | {0} | Enforce console Alert: 4803 OCR request was not successful - Image Size Error |
| 5100 | Inductor {0} initialization failed | Inductor {0} initialization failed. Error: {1} | Data Loss Prevention SMTP Prevent Diagnostic and troubleshooting |
| 5101 | No inductors were initialized | No inductors were initialized | Data Loss Prevention SMTP Prevent Diagnostic and troubleshooting |
| 5902 | DLP News synchronization failed | DLP News synchronization failed. {0} | Event Code 5902 on Enforce server. DLP Alerts synchronization failed. ConnectException : Connection refused: connect |
| 6006 | {0} application data is not getting transmitted | Replication of data between the Enforce and the detection server is stuck for application {0} due to an unknown error. The connection to Enforce will be reset. | Event code 6006: EMDIProfile application data is not getting transmitted |
| 6116 | Error sending execution matrix to Aggregator | Enforce was unable to send an execution matrix(legacy 15.8 and earlier) matrix to an endpoint server | Event Code 6116: Error sending execution matrix to Aggregator |
