Robots are automatically downgrading to an older version

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Windows robots are automatically reverting back to an older version

Example, robot version 23.4.3 is reverting back to 7.96

Resolution

This issue is seen when the system where the robot is installed has a third-party tool that performs scheduled robot silent installs. Disabling the silent install on the third-party tool resolves this issue.