Error: " Managed object of type "Folder" with value "group-v###" does not exist" when deleting a vApp

Products

• VMware Cloud Director

Issue/Introduction

• Unable to delete vApp
• vApp deletion fails with the error below:
  
  [########-####-####-####-############] Managed object of type "Folder" with value "group-v###" does not exist.


• No vApp folder can be found in vCenter when searching for the name of the vApp that has to be deleted.

Environment

VMware Cloud Director 10.6

Cause

This issue occurs because the corresponding vApp folder no longer exists in vCenter.

 

Resolution

To validate you are experiencing this issue check the folder MOREf in the vCenter Managed Object Browser.

1. In a browser, navigate to the following address for the destination vCenter Server:
   
   https://vCenter_Address/mob/
   
   
2. Log in with vSphere administrator credentials.
3. Using the MOREf from the error message, determine if it still exists:
   
   https://vCenter_Address/mob/?moid=folder_moref
   
   Note: the folder moref is the one reported in the error as highlighted below:
   
   [########-####-####-####-############] Managed object of type "Folder" with value "group-v###" does not exist.

To resolve this issue, contact VMware Cloud Director Support and note this Article ID (396085) in the problem description. For more information, see Creating and managing Broadcom support cases.

Additional Information

For more information on enabling the MOB, see The Managed Object Browser is disabled by default in vSphere 6.x.