Status Report PDF is blank on export
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Status Report PDF is blank on export

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Article ID: 396048

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

User cannot extract Status Report, and the PDF comes up blank

Environment

All Supported Clarity Releases

Cause

Corrupt Unsaved View

Resolution

  • When on Status Report, note the view the user is using - if it's Unsaved it may be corrupt
  • Switch the view to another, saved and Recommended View
  • Try Downloading the PDF again