Failed to add a Management Center-VA license on a SSP/ISG appliance with error "Added license of type 'Unknown' cannot be used"
search cancel

Failed to add a Management Center-VA license on a SSP/ISG appliance with error "Added license of type 'Unknown' cannot be used"

book

Article ID: 396042

calendar_today

Updated On:

Products

SSP-S210 PLATFORM SSP-S410 PLATFORM SSP-S210 SSP-S410 SSP Management Center - VA

Issue/Introduction

You receive an error Added license of type 'Unknown' cannot be used when adding a Management Center-VA to a SSP/ISG appliance. 

Cause

Incorrect SKU is an issue. 

A particular SKU is required to add the Management Center-VA to the SSP/ISG appliance. 

Resolution

Check your product SKU on the support entitlement portal and contact the Sales team for further assistance.