VMware Aria Operations Root Password expired and appears disconnected in SDDC manager

Products

• VMware SDDC Manager
• VMware Aria Suite
• VMware Cloud Foundation

Issue/Introduction

The article provides the recovery steps to follow if Aria Operations Root Password has expired and appears disconnected in SDDC manager

Environment

VMware Cloud Foundation 4.x
VMware Cloud Foundation 5.x
VMware Aria Suite

Resolution

To reconnect the Aria Operations root account to SDDC manager follow the steps below:

1. Reset the expired root account using steps from article: How to Reset the Root Password in VMware Aria Operations (formerly vRealize Operations)
   
   
2. Once the root account has been reset reconnect to the SDDC manager using the Remediate option from the password management page:  Remediate Passwords