After OS patching we could not able to start the uc4 (Automation Engine)
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After OS patching we could not able to start the uc4 (Automation Engine)

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Article ID: 395974

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

After OS patching not able to start the uc4. Inspite starting mutiple times not able to login using AWI

Environment

Automation Engine 21.x

Cause

We were able to Start the JCP JWP REST and the Linux agents manually as root.

We tried to mimic the issue by starting the JWP process as uc4 user and got the error in the nohup.out

nohup.out showed the following error:
Exception in thread "main" java.lang.RuntimeException: Error initializing storage.

Caused by: java.io.IOException: Unable to create lock manager.

Resolution

The issue can be resolved following the steps in the below Knowledge article 

Java processes won't start - Error initializing storage, Unable to create lock manager