CA Process Automation Orchestrator Service getting stopped.
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CA Process Automation Orchestrator Service getting stopped.

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Article ID: 395929

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

The CA Process Automation Orchestrator Service keeps stopping after starting it.

c2o.log shows below errors:

Network error IOException: Connection refused: connect

and

Failed to get SystemRepository.xml from DB
org.hibernate.exception.GenericJDBCException: Cannot open connection

 

Environment

CA Process Automation - 4.3.x

Resolution

Found the Service account password with which the service runs was reset. Updating the new password fixed the issue.