Phase 2 migration failes at database migration step

Products

• Data Loss Prevention Core Package

Issue/Introduction

URT completes successfully but Migration fails at phase 2 during the database migration step. 

Cause

The following error is present in the Migration_utility_#.log:
SEVERE: Failed to execute migration actions. Please refer to the log file for details
com.symantec.dlp.migrationcommon.MigrationException: Failed to run migration action "StructuredDataIdentifierUpdate"
    at com.symantec.dlp.migrationcommon.MigrationActionsExecutor.runMigrationAction(MigrationActionsExecutor.java:72)
    at com.symantec.dlp.migrationcommon.MigrationActionsExecutor.executeMigrationActions(MigrationActionsExecutor.java:118)
    at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:183)
    at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:109)
    at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:119)
    at com.symantec.dlp.enforceservermigrationutility.EnforceServerMigrationUtility.runMigration(EnforceServerMigrationUtility.java:44)
Caused by: com.symantec.dlp.migrationcommon.MigrationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entityManagerFactory' defined in com.vontu.config.jpapersistence.JpaPersistenceSpringConfiguration: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: sun/misc/SharedSecrets

Resolution

Ensure that you are using a supported version of the Java JDK for the version of DLP you are migrating to. The above error occured when attempting to migrate to 16.1 from 16.0.x while using jdk-21.0.7 which is not supported until 25.1

 

Additional Information

Quick URT Guide

Install the Java Runtime Environment on the Enforce Server on Windows

Installing the Java Runtime Environment on the Enforce Server on Linux