Duplicate costs when moving payer accounts from one billing block to another.
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Duplicate costs when moving payer accounts from one billing block to another.

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Article ID: 395692

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Updated On:

Products

CloudHealth

Issue/Introduction

Duplicate costs appear in OLAP reporting and FlexReports due to the old billing block not being deleted after a partner customer moves payer accounts from one old biling block to a new billing block. 

Resolution

To prevent duplication, be sure to delete the old billing block once the desired payer accounts are moved to the new billing block.