How to Determine the version of the Siteminder Web Agent

Products

• SITEMINDER
• CA Single Sign On Agents (SiteMinder)

Issue/Introduction

How to verify the version of the Siteminder Web Agent running in an environment.

Environment

PRODUCT : Siteminder

COMPONENT: Web Agent

VERSION: any

OPERATING SYSTEM: Any

Cause

It may become necessary to determine the exact version of the Siteminder Web Agent, including the Service Pack (SP), Cumulative Release (CR) and Build Number.

 

Resolution

There are a couple of ways to find the version information, depending on the operating system.

Numbering Format: <Major_Version>.<Minor_Version>.<Service_Pack><Cumulative Release.<Build#>

Example: 12.52.111.2820 = r12.52 SP01 CR11 Build: 2820

WINDOWS

File System

1) Open File Explorer

2) Navigate to the following directory:

<Install_Dir>\webagent\win64\install_config_info\

3) Open the following file with a text editor

ca-wa-version.info

Output Example:

Product Name=SiteMinder Web Agent
FullVersion=12.52.111.2820
Version=12.52
Update=111
Build Number=2820
Location=C:\Program Files\CA\webagent\win64

Web Agent Logs

The Siteminder Web Agent information is printed in the Web Agent Log file at start-up.  If logs are set to rotate, this could get overwritten after enough time has passed to rotate through all of the logs.

Output Example:

 SiteMinder IIS 10.0 WebAgent, Version 12.52 QMR01, Update HF-11, Label 2820.
 FileVersion: 12.52.0111.2820.

 

LINUX

File System

2) Change to the following directory:

<Install_Dir>/webagent/install_config_info/

3) Open the following file with a text editor

ca-ps-version.info

Output Example:

# cat ca-wa-version.info
Product Name=SiteMinder Web Agent
FullVersion=12.52.111.2820
Version=12.52
Update=111
Build Number=2820
Location=/opt/CA/webagent

 

Web Agent Logs

The Siteminder Web Agent information is printed in the Web Agent Log file at start-up.  If logs are set to rotate, this could get overwritten after enough time has passed to rotate through all of the logs.

Output Example:

 SiteMinder WebAgent for Apache, Version 12.52 QMR01, Update HF-11, Label 2820.
 FileVersion: 12.52.0111.2820.